Chatbots? What is it, you might be wondering? To start with, Chatbots are the new revolution after mobile apps came in, that changed the way we consumed information.

In this comprehensive guide, we’ll take time and feed you with what’s up in the chat bot world and why they would matter so much in the coming future.

What is a Chatbot?

A chatbot (or “chat bot”) is a set of pre-defined (pre-programmed) set of rules that would trigger one after another when a certain condition meets. Or, we have another type of chat bots that are kind of big boss in this new upcoming online revolution, where the chat bot is powered by artificial intelligence (AI).

Such bots are self learning in nature and their dictionary keeps on growing depending upon the information they receive from the consumer. This means, they would only get smarter with the passage of time and would be in a better position to serve them over the time.

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